FREQUENTLY ASKED QUESTIONS

Q. How can I pay for my purchases?
A. We accept cash, personal checks, money orders, and travelers checks. Plus, MasterCard, Visa, Discover, American Express. Proper identification will be required for all purchases with the exception of cash.

Q. How much will my books cost?
A. This depends on what courses you are taking and whether you buy new or used textbooks. Most full time students can expect to spend an average of $325 on their textbooks and supplies each semester.

Q. What are used Textbooks?
A. Used textbooks are just as the name implies. Whenever possible the bookstore sells used textbooks for all requisitioned classes. You can save 25% when you buy used textbooks. The only time used books might not be available would be in the case of a new edition or a late order coming from a professor.

Q. What is your textbook buyback policy?
A. There are many factors that determine the value of your books during the buyback period: You may be offered up to ½ of the price of the book if the book has been adopted for future use and the book is in good condition.

You may be offered wholesale price for a book if the bookstore has more copies of a book than it needs - if a book has not been adopted for future use or book order for upcoming semester was not received by the time buyback period occurs – if a textbook has a new edition – if a textbook was sold as a package and not all components of the package are in acceptable condition.

Q. What is the bookstore return policy?
A.The Returns Period for textbooks is 10 business days from the official beginning of a full-term semester. Textbooks are fully returnable for the first 5 days of the semester. Returns made during the second half of the Returns Period must be accompanied by a Drop/Add slip signed by the registrar’s office. Textbooks purchased after the first 10 days of class are not returnable. Non-returnable textbooks may be sold back during the buyback period.

Textbooks purchased for a short term (3-4 weeks) are returnable for the first 3 days of the semester for a full refund. Textbooks purchased after the 4th day of class are not returnable.

Original register receipts must accompany all returns. Refunds will be issued in the original method of payment.

Merchandise must be returned in the same condition that it was sold. New books must be returned in resalable condition; damaged or worn books will not be accepted for return.

Books wrapped in shrink wrap cannot be returned once they are opened. Be very sure it is the book you need before unwrapping.

Books paid for by check require a 10-day waiting period or proof that the check has cleared your account before return credit can be given.